Privacy Policy

Privacy Policy

Effective Date: July 27, 2026
Welcome to Sara Global Trade (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit saraglobaltrade.com or interact with our products and services.
By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or submit an enquiry, we may collect:
  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Company Name (if applicable)
  • GST Number (if applicable)
Order Information
When you purchase products from our website, we collect:
  • Product details
  • Order history
  • Payment status
  • Delivery information
Note: We do not store your debit card, credit card, UPI PIN, or banking credentials. Payments are securely processed through trusted third-party payment gateways.

2. Information Collected Automatically
When you browse our website, we may automatically collect:
  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Date & Time of Visit
  • Pages Visited
  • Referral Source
  • Cookies and Similar Technologies
This information helps us improve website performance and user experience.

3. How We Use Your Information
We use your information to:
  • Process and deliver your orders
  • Provide customer support
  • Respond to enquiries
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Enhance website security
  • Prevent fraud and misuse
  • Comply with applicable legal obligations
  • Send promotional offers and updates (only where permitted)

4. Cookies
Our website uses cookies to:
  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website functionality
  • Analyse website traffic
  • Measure marketing performance
You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information
We do not sell or rent your personal information.
We may share information only with trusted third parties such as:
  • Shipping and logistics partners
  • Payment gateway providers
  • Website hosting providers
  • IT service providers
  • Government authorities where required by law
These parties are required to protect your information and use it only for authorised purposes.

6. Data Security
We implement appropriate technical and organisational security measures to protect your information against:
  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
While we strive to protect your data, no internet transmission or electronic storage method is completely secure.

7. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
  • Payment Gateways
  • Google Analytics
  • Google Maps
  • Social Media Platforms
We are not responsible for the privacy practices of these third parties. Please review their respective privacy policies before providing any personal information.

8. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send you updates about:
  • New products
  • Offers
  • Discounts
  • Company news
You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.

9. Your Rights
Depending on applicable law, you may have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Object to certain processing activities
To exercise these rights, please contact us using the details below.

10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Data Retention
We retain your personal information only for as long as necessary to:
  • Fulfil orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.

13. Contact Us
If you have any questions about this Privacy Policy or the handling of your personal information, please contact us.
Sara Global Trade
Website: https://saraglobaltrade.com
Email: info@saraglobaltrade.com
Phone: +91 9867397708
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

By using saraglobaltrade.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.