Terms & Conditions

Effective Date: July 27, 2026

Welcome to Sara Global Trade (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, saraglobaltrade.com, and the purchase of products through our online store.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Sara Global Trade is engaged in the sale and distribution of products through its online platform. We strive to provide accurate product information, competitive pricing, and reliable customer service.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• The information you provide is accurate and complete.

• You are legally capable of entering into binding contracts.

3. Products & Availability

• All products displayed on our website are subject to availability.

• We reserve the right to discontinue, modify, or replace products without prior notice.

• Product images are for illustrative purposes only. Actual products may vary slightly in colour, packaging, size, or appearance.

• Product specifications may change without prior notice based on manufacturer updates.

4. Pricing

• All prices are displayed in Indian Rupees (INR) unless otherwise specified.

• Prices are subject to change without prior notice.

• Applicable taxes, shipping charges, and handling fees (if any) will be shown during checkout.

• In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

5. Orders

After placing an order:

• You will receive an order confirmation via email or SMS (where applicable).

• Order confirmation does not guarantee acceptance of the order.

• We reserve the right to accept or reject any order at our sole discretion.

• Orders may be cancelled if products become unavailable, payment cannot be verified, or incorrect information has been provided.

6. Payment

We accept payments through secure third-party payment gateways.

We do not store your:

• Credit card details

• Debit card details

• UPI PIN

• Net banking credentials

Payments are processed using secure encryption technologies provided by authorised payment partners.

7. Shipping & Delivery

• Delivery timelines are estimates only and may vary depending on your location and courier services.

• Shipping delays caused by weather conditions, natural disasters, strikes, public holidays, customs clearance, or other events beyond our control are not our responsibility.

• Risk of loss and ownership of products passes to the customer upon successful delivery.

8. Returns, Refunds & Replacements

Returns and refunds are subject to our Return & Refund Policy.

Customers should inspect products immediately upon delivery and report any damaged, defective, or incorrect items within the specified period mentioned in our policy.

9. Cancellation Policy

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Refunds for eligible cancellations will be processed according to our Refund Policy.

10. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Upload malicious software, viruses, or harmful code.

• Attempt unauthorised access to our systems.

• Misrepresent your identity.

• Copy, reproduce, or exploit website content without written permission.

• Interfere with the proper functioning of the website.

11. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Images

• Product descriptions

• Graphics

• Text

• Website design

• Icons

• Software

is the property of Sara Global Trade or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Sara Global Trade shall not be liable for:

• Indirect or consequential damages

• Loss of profits or business opportunities

• Delay in delivery caused by third parties

• Technical interruptions

• Website downtime

• Errors beyond our reasonable control

Our total liability shall not exceed the value of the order placed by the customer.

13. Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, services, privacy practices, or policies of external websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

Sara Global Trade shall not be held responsible for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, labour disputes, internet failures, or transportation disruptions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Maharashtra, India.

17. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

Continued use of the website after any changes constitutes acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Sara Global Trade

Website: https://saraglobaltrade.com

Email: info@saraglobaltrade.com

Phone: +91 9867397708

Business Hours:

Monday to Saturday

10:00 AM – 6:00 PM (IST)

By accessing or using saraglobaltrade.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.